Shipping policy

Parcels Shipping to the United States

Due to recent changes in U.S. trade and tariff policies, we’ve updated our shipping process for U.S. customers to ensure a smoother delivery experience. All U.S. orders are now shipped via FedEx for faster and more reliable service.

At checkout, all taxes and duties for international orders are calculated and collected upfront, giving you a total landed cost. Your order will be delivered directly to your door with no additional customs fees or surprise charges on arrival.

We appreciate your understanding as we adapt to evolving international shipping requirements and remain committed to making your shopping experience seamless.

Orders Within Australia

Please allow 3–5 days to process your order, followed by an additional 2 business days for delivery within Australia.

SADE partners with Australia Post for all local orders, with tracking included to provide a smooth and reliable delivery experience.

International Orders

All international orders may require 3–5 days for processing and an additional 5–7 business days for delivery.

Shipping updates and tracking will be provided via email shortly after your order has been dispatched.

SADE partners exclusively with FedEx for international orders, with tracking included to provide a smooth and reliable delivery experience.

Please allow additional time for processing and shipping during busier sale and release periods throughout the year.

PLEASE NOTE: The shipping timeframes above do not apply to pre-order items listed on our website. Pre-order items will have their estimated shipping timeframe listed within the product description, along with a notice identifying the garment as a pre-order item in the product title.

Please note that some pre-order items may be subject to delays due to circumstances outside of our control.

Return to Sender Parcels

If your parcel is being returned to SADE, please contact our Customer Service team to arrange redelivery. Please note that redispatch fees may apply.

All inquiries regarding orders or shipments are handled exclusively via email at contact@sadeatelier.com.au.